About Us

Governance & Compliance

As a provider of high-quality security solutions to supra-national organisations, governments and businesses throughout the world, Hart is committed to working to the highest ethical standards.

Our standards are based upon integrity, transparency and respect for human life and dignity whilst ensuring that good governance and best practice underpin the all the Company’s business activities.

As a matter of course, Hart complies with all applicable international and national laws and regulations; we are fully licensed to operate in each of the market areas where our services are delivered. Hart are a participant of the UN Global Compact and adhere to the Voluntary Principles on Security and Human Rights.

Standards and Certification

Hart’s risk management and security services are externally certified to the following internationally recognised standards.

ISO 18788/PSC1
Hart are one of the first private security companies to be awarded this certification, transitioning from PSC1. This security management system provides exacting standards for the provision of security services, particularly in complex environments.

ISO 9001: 2015
A well-recognised and established quality management system which has recently been revised to take into account risk-based thinking.

OHSAS 18001
A well-established standard for managing health and safety, ensuring Hart achieves the best possible working conditions aligned to internationally recognised best practice.

Hart contributed to the development of the International Code of Conduct (ICoC) for private security companies and are one of its initial signatories

Global Memberships

Hart is proud to be a member of the following internationally recognised associations:

Hart Business Ethics

Hart’s Business Ethics are derived significantly from the ICOC and provide clear guidance to all our staff; the Company expects its subcontractors to adhere to them as well. Hart will always take into account its client’s or partner’s values and ethics, which are very important to us. We ensure that our entire staff, from senior manager to junior operator (permanent or temporary) are made aware of, and subscribe to, our ethical standards and codes. Hart recognises the centrality of the sanctity of life and respect for human rights and has found conformance to the international standards and codes the optimum way of ensuring appropriate governance throughout the Company in this and other respects.

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Anti-Corruption and Bribery Policy

Hart has a zero-tolerance approach to bribery and corruption. We are committed to acting professionally, fairly and with integrity in all our business dealings and relationships wherever our operations are being conducted.

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Grievance Policy

You may direct grievances to yourconcern@hartinternational.com. Read here, for further details about Hart’s grievance policy.

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Health & Safety

Hart believes that the success of any professional organisation’s Health and Safety Management System evolves from senior management commitment and their people. Hart’s Health and Safety Management System is built upon, and complies with OHSAS 18001. This provides a robust foundation upon which performance can be measured.

Hart practices a ‘ground up’ approach to risk awareness, prompting a positive and transparent behavioural safety culture. Every employee, whether at the corporate or operational level, has a responsibility for ensuring that their respective activities are being conducted safely.

Our HSE teams are recruited from various industries – Oil and Gas, security, construction and logistics – all providing a broad reach of experience whilst holding industry best practice in occupational health and safety and auditing qualifications.

Hart believes that the five pillars of achieving safe and healthy operations lie in:

  1. Commitment
  2. Controls
  3. Cooperation with the workforce
  4. Communication of its policies and procedures
  5. Training to ensure a competent workforce

Hart practices a ‘ground up’ approach to risk awareness, prompting a positive and transparent behavioural safety culture

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