Client Extraction Case Study
CLIENT EXTRACTION
FROM UNEXPECTED ATTACK
- Sector
- IGO
- Where
- Somalia
- When
- 2014
- Services provided
- Risk Management, Physical Security, Client Extraction
Background
Hart was providing security services for an international government organisation based in Mogadishu, Somalia. While the client was attending meetings with senior government officials, they came under attack from local insurgents.
Hart Response
Hart Close Protection Officers immediately and safely extracted the client personnel from the area into a pre-assigned safe haven and no casualties were incurred. Robust standard operating procedures and extraction plans, as well as extensive scenario-based training all aided in successfully demonstrating Hart’s professional approach and readiness to deal with unexpected threat.
For Hart, this has resulted in an expansion and extension in the contract’s scope of work with the same client. It has also lead to numerous new clients within the same sector seeking out security services.