Client Extraction Case Study

SAFELY EXTRACTING CLIENTS
FROM UNEXPECTED ATTACK

Sector
IGO
Where
Somalia
When
2014
Services provided
Physical security, Risk Management

Hart was providing security services for an international government organisation client in Mogadishu. While the client was attending meetings with senior government officials, they came under attack from local insurgents.

HART close protection officers immediately and safely extracted the client personnel from the area into a pre-assigned safe haven and no casualties were incurred. Robust standard operating procedures and evacuation/extraction plans, as well as extensive scenario-based training all aided in successfully demonstrating Hart’s professional approach and readiness to deal with unexpected threat.

For Hart, this has resulted in an expansion and extension in the contract’s scope of work with the same client. It has also lead to numerous new clients within the same sector seeking Hart out.