The world is nearing a tipping point. In 2023, “almost 60 state-based conflicts, the highest since the [United Nations] Charter was adopted,” were recorded, according to Ramesh Rajasingham, Director of UN OCHA, speaking at AidEx 2024 where Hart Security exhibited. Civilians are bearing the brunt of this unprecedented violence, as wars displace millions, strain humanitarian systems, and erode the foundations of global stability.
Amid this chaos, Artificial Intelligence (AI) has the potential to scale up the data, strategies, and logistics that determine how humanitarian aid can more effectively support conflict- and disaster-affected regions. As one AidEx speaker observed, “AI is not new, but it can change everything.”
From forecasting migration patterns to safeguarding aid operations from cyber threats, AI is transforming crisis management. But these advancements come with significant risks – data vulnerabilities, ethical dilemmas, and operational challenges – that demand quick action if humanity is to meet the UN’s Sustainable Development Goals for peace by 2030.

State-based conflicts are at an all-time high. Ramesh Rajasingham, Director of UN OCHA, speaks at AidEx 2024.
Here, we’ll examine the power of AI in humanitarian aid, its challenges, and how humanitarian actors and organisations are leveraging the technology.
AI’s game-changing applications in humanitarian aid
AI is not just a buzzword. Its ability to process vast datasets, predict crises, and optimise operations offers unprecedented opportunities – but also introduces unique challenges.
Predicting population displacement: Project Jetson
The United Nations High Commissioner for Refugees (UNHCR) uses Project Jetson to forecast displacement patterns in Somalia by analysing data on conflict, climate, and economics. This AI-driven tool allows humanitarian organisations to anticipate resource needs and respond proactively. But as experts warn, its effectiveness hinges on the availability of accurate local data – something often lacking in conflict zones. Ensuring data integrity and reliability is a challenge where partners like Hart Security’s cyber intelligence services could provide critical safeguards.
Mapping disaster zones: PulseSatellite
PulseSatellite, a tool integrating AI with human feedback, has become an essential resource for mapping disaster-hit areas. Following Cyclone Idai in 2019, the platform provided rapid analysis of satellite imagery, enabling aid workers to identify the most affected areas within hours rather than days.
PulseSatellite remains active and is evolving to incorporate real-time imagery and higher-resolution data. But its reliance on satellite networks amplifies a persistent vulnerability: in regions with heavy cloud cover or infrastructure damage, even AI tools can struggle to deliver valuable results.

A family receives support from humanitarian workers at a migrant aid station, where coordinated efforts and technology are critical.
Streamlining cash relief: GiveDirectly
GiveDirectly’s AI-driven approach to identifying areas in economic crisis has boosted the impact of cash relief programmes. Using satellite imagery and machine learning, the organisation distributed over $300 million to vulnerable populations across 11 countries during the COVID-19 pandemic. This system streamlined aid delivery, reducing administrative costs by up to 30%.
While GiveDirectly’s model has proven effective, concerns about digital exclusion persist. Communities without internet access or reliable identification systems can still be forgotten. The programme continues to refine its AI tools to minimise disparities.
Hart Security: a critical partner in AI-driven humanitarian aid
As AI’s role in humanitarian aid grows, so do the demands for robust security, technical expertise, and responsible implementation. Hart Security is uniquely positioned to address these needs.
Protecting sensitive data
AI systems rely on sensitive information – population data, health metrics, geographic coordinates – all of which must be protected from breaches. Hart’s cyber intelligence services fortify data systems, ensuring they remain uncompromised even in high-risk environments.
Building resilient operations
In volatile regions, reliable communication and monitoring systems are critical. Hart’s technical security design integrates AI analytics into surveillance and access controls, offering real-time threat detection and operational resilience.

The work of surveillance specialists ramps up with AI-supported tools to monitor data and images in the finest detail.
Training teams for technology integration
Hart’s specialised training programmes prepare teams to navigate the complexities of AI-driven tools. From ethical considerations to real-world applications, these programmes ensure personnel are equipped to use advanced technologies effectively and responsibly.
Balancing AI innovation with responsibility
AI brings immense promise, but its deployment is not without pitfalls. Ethical concerns such as algorithmic bias and inequities in access must be addressed alongside technical challenges. Misuse of AI for surveillance or cyberattacks could also undermine its humanitarian goals. Organisations must ramp up their focuses on innovation and risk mitigation to ensure that AI tools are both effective and accountable.
The path forward
AI has the potential to transform humanitarian aid, offering solutions to some of the most pressing challenges of our time. But unlocking this potential requires collaboration across sectors, including technologists, humanitarians, and security experts like Hart. By combining innovation with rigorous safeguards, we can ensure AI-driven solutions are not only effective, but also ethical and secure.
To learn how Hart Security is driving innovation in humanitarian aid through technology, view our technical security design services.