Careers

The best people for the job

Hart aspires to deliver service of the highest quality to our clients and are always interested in hearing from outstanding personnel. We look forward to hearing from you.

Join Hart’s professional, dynamic teams today. What is our strongest asset? It’s our talented people who make Hart great. As one of the leading risk management companies, a career with Hart will take you to interesting locations around the world working on unique projects for a variety of clients.

Hart’s recruitment and selection process incorporates everything one would expect of a tier one security service provider. This includes the principles of equal opportunity employment and diversity to ensure selection best on merit. The process is aligned to the standards and principles as stated in the Montreaux Document, International Code of Conduct (Selection and Vetting of Personnel, paragraph 45-49) and PSC1.

Job Vacancies

Here are the current opportunities
that we have available at Hart.

Positions at Hart can vary from office to field-based work, short-term to permanent contracts within our global offices. If you would like to be considered for a position within Hart please complete our online forms. Applicants will be added to our database. Please be aware that field-based jobs often arise at relatively short notice. Please make sure you provide an email address as we find this the most effective method of communication.

All qualifications will need to be verified, so please do not include any qualification that cannot be supported by relevant paperwork.

Please be aware that you will be required to have the following:

  1. Employment history and reference checks
  2. Qualifications and SIA Check
  3. Disclosure Statement/Police Check/Security Clearance
  4. Military Discharge certificates where applicable
  5. Human Rights violation review
  6. Pre-mobilisation medical
  7. Pre-employment Psychological/Psychometric Check
  8. For all positions of trust, the Company includes a Financial Check

Country Operations Manager, Afghanistan

Ref:

The Country Operations Manager is responsible for the overall management of Project Manager/s, Area Supervisor/s and key site managers/supervisors, including staffing, hours worked, client interface, identifying future business opportunities and addressing internal issues before they can impact on the client whilst keeping the Afghanistan Country Director fully informed.

Candidates should be prepared for the following:

  • Three phased verbal interview which will also include problem solving scenarios.
  • A series of written tests to demonstrate literacy, methodology and communication skills.
  • Computer literacy test.

Only suitable candidates who meet the above criteria will be invited for an interview.   Interested candidates can submit cv’s to : recruitment@hartinternational.com

Closing date: 19th October 2020

Required Competencies: 

  • Successful military career or equivalent achieving Warrant Officer rank or higher.
  • Minimum of 3 years’ commercial management experience.
  • Experience and understanding of the private security and risk management industry.
  • Experience of working in austere and challenging environments.
  • BTEC Level 5 Security Management qualification or equivalent.
  • Project Management/PRINCE 2 qualification or equivalent.
  • NEBOSH qualification or equivalent.
  • Computer literate – fully conversant with Microsoft Office suite.
  • Proven management and leadership experience.
  • Fluent in English (reading, writing and spoken)
  • Ability to independently produce concise, in-depth reports and conduct commercial estimates.
  • Physically and mentally Fit.

Key Accountabilities

a.   Current Operations

1)     Management of all Afghanistan operations.

2)     Ensuring 100% manned and contractually compliant on all projects.

3)     Ensure the Kabul Operations Centre is operating in compliance current and future contractual obligations.

4)     Contribute to the process of reviewing and amending Hart’s SOPs in conjunction with the CD.

5)     Provide management oversight of HSE, PSC1/ISO18788 and Quality Assurance Plans – conduct checks and inspections on a frequent but irregular basis.

6)     Incident management in line with Company Policies and Procedures.

7)     Ensure that operator skills and knowledge are always maintained at their required level through training and rotation.

8)     Conduct client management meetings to ensure customer satisfaction with our services.

9)     Oversee all departments including but not limited HR, Logistics and Finance to ensure the project are supported correctly.

10)  Oversee the management of workplace Health & Safety, ensuring that Risk and COSHH assessments are carried out and updated according to legislation, as well as having a proactive approach to the health and safety of clients and employees with regard to training and awareness.

11)  Collate PM reports and provide to the Afghanistan Country Director a summary daily report.

12)  Stand in for higher duties when tasked in the absence of the Country Director.

b.   Legal.

Ensure that all Hart business operations are conducted within national and international laws and regulations and, additionally, in accordance with the principles laid down in the International Code of Conduct for private security companies.

c.   Communications.

Direct and monitor Hart’s external and internal communications:

(1)   External communications priorities are: government and client relationships, marketing and reputational issues.

(2)   Internal communications must include:

(a)   Briefings

(b)   Directives

(c)   Feedback

(d)   Grievance Procedures

(e)   Reporting in accordance with Company policy

d.   Business Development (BD).

Additional tasks in respect of BD are to support the Country Director to:

1)     Manage current clients positively to ensure that Hart’s performance on current contracts is fully compliant and is meeting client expectations in all respects.

2)     Contribute to and support CD’s Afghanistan BD Plan – follow up local business opportunities.

3)     Contribute to proposal writing process as required – likely tasks being production of CONOPs, site reconnaissance, threat assessments.

4)     Assist managing the important network of Afghanistan Government contacts to facilitate Hart’s operations and compliance within Afghanistan.

5)     Contribute to generation of Hart Afghanistan’s business plan and assist the Bid Team with the completion of proposals.

e.     HR and Administration

1)     Providing input and assistance in the formulation of Job Specifications on behalf of the Country Director or HR for all project positions.

2)     Manage individual and team performance which is not limited to: informal and formal feedback sessions, succession planning, performance reviews, and discipline meetings.

3)     Direct and manage programme of work for Hart’s staff within your domain, ensuring that a leave programme is properly managed. Liaise with the Travel Manager for travel itineraries.

4)     Ensure staff are trained and qualified for their role

5)     Ensure that staff are managed in accordance with the policies.

6)     Ensure Local National administration is maintained and communicated with the HR Manager to ensure compliance of ISO and labour laws.

Click on the link above for more information and apply for this position.

Operations Support, Somalia

Ref:

Responsible for the overall planning and management of PSD teams including training, staffing, hours worked, client interface, identifying future business opportunities and addressing internal issues before they can impact on the client whilst keeping the Country Manager informed. Generate revenue to meet corporate target as a minimum.

Only suitable candidates who meet the above criteria will be invited for an interview.  Interested candidates can submit cv’s to : recruitment@hartinternational.com

Closing date: 26th October 2020

Experience and Knowledge

  1. At least 10 years Military experience, ex Senior NCO or Warrant Officer
  2. At least 3-5 years’ experience gained in a leadership commercial sector within an austere environment such as Iraq/Afghanistan/Africa
  3. Fluent English

Job Specific Competencies

  1. Close Protection Qualification/Hostile Environment Training Essential
  2. Formal education in Project Management or equivalent
  3. Recognised Health and Safety Qualifications
  4. Well-developed English oral and written skills.
  5. Decisive with problem solving and analytical skills
  6. Computer literate with knowledge of MS Office applications
  7. Effective time-management skills
  8. Well balanced interpersonal and client focussed skills
  9. Understanding the commercial environment and the opportunities for new business.
  10. Understanding the functions of a Corporate Head Office.
  11. Ability to multi-task and prioritise in quick pace environment.
  12. Capable of managing budget information and invoicing.
  13. Close Protection Qualification
  14. SIA – in date

Key Accountabilities

Operations

  • Manage all elements of current business operations running in operationally, administratively and logistically.
  • Ensure the smooth and effective management of Operations and PSD teams. Maintain operational oversight and control of all checks and planning requirements pertaining to quality and auditing.
  • Oversee the management of workplace Health & Safety, ensuring that Risk and COSHH assessments are carried out and updated according to legislation, as well as having a proactive approach to the health and safety of clients and employees with regard to training and awareness.
  • Collate OPs reports and provide to the Country Manager a summary daily report.
  • Ensure staff are trained including on-boarding and project overview induction. Oversee the contractual training requirement meets the specified standard.

Business Development (BD)

  • Manage clients positively to ensure that Hart’s performance on current contracts is fully compliant and is meeting client expectations in all respects. Actively seek feedback on performance and new opportunities.
  • Contribute to and support Somalia’s BD Plan – follow up local business opportunities in support to the Country Manager.
  • Contribute to proposal writing process as required – likely tasks being production of CONOPs, site reconnaissance, threat assessments and provision of advice on logistic requirements and local knowledge.
  • Ensure the project meets 100% manning and billing

Finance

  • Manage all financial transactions in accordance with Hart Financial Instructions – particular attention is to be paid to the handling of and accounting for cash.
  • Ensure that cost effectiveness is a key driver within all business activities.
  • Monitor cash flow closely and forecast problems in good time.
  • Oversee the financial aspects of projects within your area.
  • Ensure all financial reports, records of income and expenditure are produced in a timely fashion.

HR and Administration

  • Prepare Job Specifications on behalf of the Country Manager or HR for all project positions.
  • Manage individual and team performance which is not limited to: informal and formal feedback sessions, succession planning, performance reviews, and discipline meetings.
  • Direct and manage programme of work for Hart’s staff within your domain, ensuring that a leave programme is properly managed. Liaise with the Travel Manager for travel itineraries.
  • Ensure staff are trained and qualified for their role
  • Ensure that staff are managed in accordance with the policies.
  • Ensure Local National administration is maintained and communicated with the HR Manager to ensure compliance of ISO and labour laws.

Legal

  • Ensure that all Hart commercial operations are conducted within national and international laws and regulations and, additionally, in accordance with the principles laid down in the International Code of Conduct for private security companies.
  • Liaise with Head of Legal on all legal issues to seek guidance and maintain synergy between country activities and corporate intent.

Communications.

Direct and maintain Hart external and internal communications in line with the IMS.

(1)   External communications priorities are: government and client relationships, marketing and reputational issues.

(2)   Internal communications must include:

(a)   Briefings

(b)   Directives

(c)   Feedback

(d)   Grievance Procedures

(e)   Reporting in accordance with Company policy

 

Click on the link above for more information and apply for this position.

Bid Manager, Global

Ref:

The Bid Manager drives the performance of the business in two ways; firstly by winning new contracts, establishing the brand in new markets and growing and existing markets. Secondly by developing and enhancing client relationships.

Only suitable candidates who meet the above criteria will be invited for an interview.  Interested candidates can submit cv’s to : recruitment@hartinternational.com

Closing date: 26th October 2020

Experience and Knowledge

Essential

  • Computer literate – fully conversant with Microsoft Office suite.
  • Minimum of 5 years’ commercial management experience.
  • Experience and understanding of the private security and risk management industry.
  • Technical writing experience an advantage.

Desirable

  1. Experience of working in austere and challenging environments.
  2. Good UK/European/Middle East business network.

Job Specific Competencies

a.     Commercially astute with good understanding of commercial practices, capable of leading in production of technical and commercial bids analysis.

b.     Management skills: leadership, analytical, innovative thinking.

c.      Communication skills: verbal and written English communication skills. Capability of developing a coherent, well analysed presentations and proposal.

d.     Strong intra-personal skills with the capability of negotiating effectively.

e.     Exceptional organisational and time management skills for effective proposal management and planning. Requires the ability to oversee the work of others, as well as managing expectations and project deadlines.

f.      Ability to maintain strong working relationships with all levels of personnel at Hart in order to ensure accurate information provided in all proposals.

Key Accountabilities

Bids and Proposals

Your primary role is to support the generation of new business, grow existing client accounts and to assists with Hart strategy by the development of opportunities and concepts:

  1. Level 1 Opportunities (opportunities through email, in country information etc)
  2. Level 2 Opportunities (medium to large opportunities)
  3. Level 3 Opportunities (complex and large proposals)

Activities:

  • Lead review of all ITTs/RFPs to establish if they are within the business’s capability and interest to tender, highlighting any issues and proposed solutions to input to bid/no bid decision.
  • Provide expert advice, direction, and delegation of work to the proposal team, ensuring the solution design, quality and technical writing of each proposal meets the highest standard.
  • Provide advice on the bid strategy to include technical approach, pricing strategy and win themes.
  • Evaluate proposal options; resolving internal priorities; recommending course of actions to deliver compliant and competitive bids.
  • Provide client feedback to the COO and in country team to ensure that all comments are captured and used positively for continual improvement.
  • Conduct win/loss reviews, obtaining client feedback, identifying required improvements and applying the lessons on future proposals. Provide feedback to all departments.
  • Schedule and coordinate the proposal development activities to produce well-conceived proposals, ensuring all team members understand their role, inputs and timeline for completion.
  • Maintain accurate record of status of proposals submitted and win/loss records on Huddle.
  • Oversee the publication of all company proposals including; word processing; graphics; presentations, and production of technical and financial proposals.
  • Responsible for ensuring the proposals are technically and commercially coherent: that scope of services are consistent with the prices offered; are an accurate reflection of equipment and service costs; include required overhead recoveries and margins; and are presented in the format required by the client.
  • On notification of contract award responsible for conducting handover briefing to all supporting departments.

Business Development (BD)

  • In support of the Hart Business Plan work with the team to generate new business with existing and/ or new clients.
    • Identify potential local risks, and/or opportunities for business development and anticipate the impact of social, political and financial dynamics on business opportunities.
    • When actioned, take the lead on winning the opportunity.
    • Develop and maintain a strong network of business relationships within large commercial organisations.
    • Develop and maintain an excellent business relationship within the UK Ministries and government departments that influence Hart business interests.
    • Independently Identify, target and develop new business opportunities that are aligned with the strategy of the Company
    • Facilitate the formulation of strategic alliances & service delivery partnerships.
    • As directed undertake key account meetings with all relevant external stakeholder groups to expand service delivery opportunities.

 

Click on the link above for more information and apply for this position.

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